Terms & Conditions:
- Family W Membership Card is open to all individuals aged 16 years old and above.
- One ic is entitle to apply for 1 membership card only.
- Family W Membership fee is RM10.00 and renew annually at the same fee or via points redemption, according to registration date & outlet. Any damaged, stolen or lost card will incur a replacement fee of RM10.
- Every RM10 spent in the respective Family W outlet will entitle 1point.Points will not be issued in decimals (ie RM55.55 spent will entitle to 5 points)
- There are 4 redemption seasons within the calendar year as follows
Season 1 & 3:
Redeem RM2 voucher for any 20points collected.
Redeem RM5 voucher for any 40points collected.Season 2 & 4:
Entitle for special limited purchases.
Redemption details shall be disclosed in nearer dates.
100 points will be required for each card renewal. - Family W Membership card is not an ordinary credit or payment card cannot be transferred, traded or designated to other related parties.
- Family W Membership Card must be presented at the point of payment for member points entitlement.
- Family W’s employees and promoters must not use membership card during working hours and must not add points to their own card from other customer’s purchases.
- Family W reserves the right to refuse the application of any person & does not need to provide any reason for rejection.
- Family W has the rights to access and transfer all customer database information for promotional purposes.
- Family W reserves the right to suspend or terminate the membership card service if deem necessary, with appropiate notice.
- Family W reserves the right to modify the terms & conditions of membership card without any prior notice.
- Family W reserves the right to change the redemption scoring and/gifts and rebates without prior notice.