Terms and Conditions for Membership

  1. Introduction
  • These Terms and Conditions apply to the membership program provided by Ing Tat HomemartSdnBhd (1642739-D). A retailer of hardware and homeware products. By becoming a member, you agree to follow these Terms.

 

  1. Eligibility
  • Membership is open to individuals aged 18 and above.
  • Businesses and trade professionals may apply for a commercial membership, subject to approval.
  • Membership is non-transferable and valid only for the registered member.

 

  1. Membership Benefits
  • Exclusive discounts on selected hardware and homeware products.
  • Access to special promotions and member-only offers.
  • Invitations to Member Day sales and events.
  • A birthday voucher as a special reward during your birthday month.
  • The ability to collect and redeem points on eligible purchases.

  1. Membership Fees
  • Standard membership is free unless otherwise stated.
  • Premium or trade memberships may require an annual fee, which is non-refundable.

  1. Membership Card / Account
  • Members may receive a digital or physical membership card/account.
  • The card/account must be presented at the time of purchase to redeem benefits.
  • The Company is not responsible for lost or stolen cards.

  1. Use of Benefits
  • Benefits are for personal or business use only and may not be resold or exchanged for cash.
  • Discounts cannot be combined with other offers unless explicitly stated.
  • Some benefits may be subject to stock availability and product exclusions.

 

  1. Termination and Suspension
  • The Company reserves the right to suspend or terminate membership if:
  • A member provides false information during registration.
  • There is misuse of membership benefits (e.g., reselling discounted items).
  • There is misconduct in-store or breach of these Terms.
  • Members may cancel their membership at any time by contacting customer service.

  1. Data Protection & Privacy
  • The Company will collect and store members’ personal data in accordance with applicable data protection laws.
  • Information may be used for account management, marketing, and improving services.
  • Members may opt out of marketing communications at any time.

 

  1. Liability
  • The Company shall not be held liable for:
  • Any indirect, incidental, or consequential loss arising from membership use.
  • Errors or omissions in membership benefits, unless caused by negligence.

  1. Changes to Terms
  • The Company reserves the right to modify or update these Terms at any time.
  • Members will be notified of significant changes via email or website updates.\

 

  1. Governing Law
  • These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of Malaysia. By joining the Membership, you agree that any disputes or claims arising from these Terms will be subject to the exclusive jurisdiction of the courts of Malaysia.